In-Store Shopping Activities with Mobile Phones:

In-Store Shopping Activities with Mobile Phones:

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Data for today’s episode is provided by Mercator Advisory Group’s Report: 2022 North American PaymentsInsights: Navigating Mobile Payment Technology Adoption

In-Store Shopping Activities with Mobile Phones:

• 53.4% of consumers used a mobile phone to redeem an electronic coupon.
• 52.8% of consumers used a mobile app downloaded from the retailer to check in to the store.
• 46% of consumers used a mobile app downloaded from the retailer where they were currently shopping.
• 44% of consumers paid for an item with a mobile wallet.
• 37% of consumers used a mobile app downloaded from a retailer to scan items into their shopping cart.

About Report

Mercator Advisory Group’s most recent report, 2022 North American PaymentsInsights: Navigating Mobile Payment Technology Adoption, analyzes the informed and savvy shopper’s preferences and influences regarding use of mobile payment technology and digital payment adoption. Purchasing behaviors of consumers are highlighted and compared as they make purchases in stores, in apps, and on the web.

The report is based on the North American PaymentsInsights survey, administered in 2021 to a U.S. nationally representative sample of 3000 consumers, ages 18 years or older.

“User preferences are vital influences on smartphone adoption, which seem to be a low-risk option for most. However, the adoption of digital wallet technology seems to be a concern for some.” says Amy Dunckelmann, VP, Research Operations at Mercator Advisory Group.