Nacha’s Payments Innovation Alliance has released two new papers that discuss innovations associated with conversational commerce and cybersecurity. Both documents are under 6 pages and provide very short snapshots of the two topics, which could prove useful to those just becoming familiar with the subject matter.
Mercator Advisory Group has written several 30 plus page reports on both topics, which can be found here, here, here, and here for those more interested in taking a deep dive. For those looking for a quicker summary, this press release is a good place to start, part of which is excerpted below:
“The new resources include “Voice Payments: An Introduction and Overview,” developed by the Alliance’s Conversational Payments Project Team as the first in a series of executive briefings. The briefings are designed to deliver targeted, clear and concise information focused on the still-emerging channel known as conversational payments, as well as its enabling technology, such as voice assistants and smart speakers.
The second resource, “COVID-19 Best Fraud Prevention and Cybersecurity Practices,” was developed by the Cybersecurity Response Project Team as a top 10 list of best practices to help organizations protect themselves against evolving pandemic-related cyberthreats.
“Project Teams are the heart of the Alliance. We are pleased to bring together diverse industry experts to create tangible tools to help financial institutions and business end users alike,” said Jane Larimer, Nacha President and CEO. “With its broad understanding of payments, the Alliance is the ideal industry environment for members to be both thoughtful and inclusive as we look to develop resources that can serve the entire financial services ecosystem.””
Overview by Tim Sloane, VP, Payments Innovation at Mercator Advisory Group