PaymentsJournal
No Result
View All Result
SIGN UP
  • Commercial
  • Credit
  • Debit
  • Digital Assets & Crypto
  • Digital Banking
  • Emerging Payments
  • Fraud & Security
  • Merchant
  • Prepaid
PaymentsJournal
  • Commercial
  • Credit
  • Debit
  • Digital Assets & Crypto
  • Digital Banking
  • Emerging Payments
  • Fraud & Security
  • Merchant
  • Prepaid
No Result
View All Result
PaymentsJournal
No Result
View All Result

Need for Payment Strategy Support a Theme Echoed at NAPCP 2014 Conference

By Amy Hoke
April 21, 2014
in Mercator Insights
0
0
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn
American Express prepaid, retail loans

Businessman explaining loan policy to young couple. Happy young couple discussing with a financial agent their new investment. Financial consultant presents bank investments to a young couple.

I just got back from the 2014 NAPCP Commercial Card and Payment Conference held in Indian Wells, California. This year’s event, the 15th annual conference of the National Association of Purchasing Card Professionals, brought an interesting mix of speaker content representing the interests of both long-standing and new commercial card issuers. For issuers with tenure in the industry, there were sessions on global, mobile, and data integration. For new issuers, there were fundamental sessions on general program management, implementation, and best practices. Reporting, access to integrated data, and e-payables were themes cutting across the content presented for both the established and the new issuers.

The NAPCP conference also featured issuers’ showcase demos of reporting software, buyer-initiated payment processes, and single-use account platforms. Sessions led by senior-level practitioners offered particularly helpful program management advice, which was well received by other end users. The end users I spoke with at the event expressed a desire for more guidance on integrating program data with other spend data as well as advice on how to streamline all automated payment methods with a single solution. The theme of support was echoed by the issuers with whom I spoke, who are getting requests from their card clients for additional support on the consolidation of and execution of a single payment file.

Part of what makes the NAPCP conferences successful is the use of a smaller venue that enables networking, information sharing, and dialogue across issuers, processers, and end users. NAPCP draws a good crowd of senior-level professionals, in part because the organization is the only one of its kind. Some attendees expressed disappointment that the CPI group, the industry’s only other card-centric professional association, disbanded at the end of last year. With the U.S. annual conference behind, NAPCP is now focused on its upcoming Canadian and European conferences, which are likely to echo the themes heard at the U.S. conference.

0
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn
Tags: Banking ChannelsCustomer Retention

    Get the Latest News and Insights Delivered Daily

    Subscribe to the PaymentsJournal Newsletter for exclusive insight and data from Javelin Strategy & Research analysts and industry professionals.

    Must Reads

    Making Real-Time Payments a Reality

    Fulfilling the Promise: Making Real-Time Payments a Reality

    July 10, 2025
    mortgage

    The Rich Benefits of In-House Payment Systems

    July 9, 2025
    digital cards

    Beyond Plastic: Why Digital Cards Are the Future

    July 8, 2025
    What Premium Card Overhauls by Chase and Amex Reveal About the Credit Card Market

    What Premium Card Overhauls by Chase and Amex Reveal About the Credit Card Market

    July 7, 2025
    Rewire Acquires Imagen, Looking at Prepaid Cards for Migrant Workers

    Smells Like Team Spirit: What Makes Cobranded Credit Cards Work

    July 3, 2025
    uk banking outages

    New Continuous Strategies for Battling Account Takeovers

    July 2, 2025
    Fraud Monitoring

    What to Expect When Nacha’s Fraud Monitoring Rules Take Effect

    July 1, 2025
    payments

    Don’t Just React to What’s Next in Payments—Anticipate It

    June 30, 2025

    Linkedin-in X-twitter
    • Commercial
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Digital Banking
    • Commercial
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Digital Banking
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    • About Us
    • Advertise With Us
    • Sign Up for Our Newsletter
    • About Us
    • Advertise With Us
    • Sign Up for Our Newsletter

    ©2024 PaymentsJournal.com |  Terms of Use | Privacy Policy

    • Commercial Payments
    • Credit
    • Debit
    • Digital Assets & Crypto
    • Emerging Payments
    • Fraud & Security
    • Merchant
    • Prepaid
    No Result
    View All Result