Peer-to-Peer App Safety and Security Concerns in Canada:

Peer-to-Peer App Safety and Security Concerns in Canada:

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Data for today’s episode is provided by Mercator Advisory Group’s Report: 2022 North American PaymentsInsights, Canada: The Rise of Digital Payments Emerging from COVID

Peer-to-Peer App Safety and Security Concerns in Canada:

• 71% of Canadian respondents paid for a product or service that they ordered but which was never delivered.
• 46% of Canadian respondents lost money using a P2P service.
• 42% of Canadian respondents reported their bank account as compromised after using a P2P app.
• 38% of Canadian respondents received a fraudulent charge using a P2P service.
• 32% of Canadian respondents sent money to the wrong recipient using a P2P app.

About Report

Mercator Advisory Group’s most recent report, 2022 North American PaymentsInsights, Canada: The Rise of Digital Payments Emerging from COVID, analyzes the impact of COVID within Canada on consumer payment preferences. The report reveals generational differences in the use of a range of payment forms including cash, cheques, cards, and digital payments.

The report is based on the North American PaymentsInsights survey, administered in 2021 to a nationally representative sample of 1,002 Canadian consumers, ages 18 years or older.

“Payment technology is creating rapid shifts in consumer payment preferences, with COVID acting as a direct change agent, resulting in declines in use of paper payments via cash or cheques. At the same time, we are seeing emerging technologies such as peer-to-peer payments making a large impact on the consumer payment market,” says Amy Dunckelmann, VP, Research Operations at Mercator Advisory Group.