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Data for today’s episode is provided by Mercator Advisory Group’s report – E-Commerce Fraud Detection Platforms, Part 2: Vendor Assessment
Pre-covid, e-commerce accounted for 16% of total retail sales and 13% of B2B sales. More e-commerce = more fraud
- Risk decision point #1: Identity & Authentication at the web visitor point, may involve new account
- Risk decision point #2: Account Protection which involves initial or return log-ins & account changes
- Risk decision point #3 Checkout Solution when loading card, potentially consulting 3rd party resources
- Risk decision point #4 Gateway when checking out a new or known customer
- Risk decision point #5 Card/user payment validation accounts for a new payment type or address
- Risk decision point #6 Dispute Resolution which goes back to the authorization and shipping info
About the Report
The transition from in-store to remote buying is expected to continue rapid growth around the globe over the coming 5 to10 years. E-commerce adds a risk dimension to transactions that demands strong preparation by payments industry participants. The rapid growth, combined with an increasingly sophisticated fraudster universe that dynamically adapts to societal and business changes, poses a critical threat requiring strategy and ongoing investment. Mercator Advisory Group’s latest research investigates solutions for managing e-commerce fraud, taking a closer look at key vendors of solutions that can help merchants and financial institutions protect their assets.
Mercator Advisory Group’s latest research report, E-Commerce Fraud Detection Platforms, Part 2: Vendor Assessment, reviews some of the key vendors providing fraud management solutions for merchants to combat the ever present and growing online threat of payments fraud. The report provides a detailed assessment of five key vendors that participated in a survey and phone interviews of executives and adds a secondary, high-level review of more than two dozen other vendors providing solutions in this market space. The new report complements and expands upon a recent Mercator Advisory Group report titled E-Commerce Fraud Detection Solutions: Market Overview (released in February 2020), which detailed the current payments fraud landscape, defined critical evaluation criteria, and drilled down into the specifics of combating e-commerce fraud.
“There are multiple vendors supporting payments fraud using a variety of tools, many of which are point solutions designed for specific points in the e-commerce transaction journey,” commented Steve Murphy, Director, Commercial and Enterprise Payments Advisory Service, co-author of the report, along with Tim Sloane, VP, Payments Innovation, and Director, Emerging Technologies Advisory Service, “so our goal was to drill down into the vendors who are embracing the vision of an end-to-end e-commerce fraud management platform that covers not only in-session risk but full account behavior recognition.”
This research report is 24 pages long and has 13 exhibits.
Companies and other organizations mentioned in this report include ACI Worldwide, Authenteq, BAE Systems, Behaviosec, BioCatch, Bolt, Bottomline Technologies, Chargebacks, Chargebacks 911, ClearSale, CyberSource (Visa), Cyxtera (Easy Solutions), Ethoca (Mastercard), Experian, Featurespace, Feedzai, FICO, FraudLabs, Guardian Analytics, ID Analytics, Idology, Illumio, InAuth (Amex), Jumio, Kount, LexisNexis, Mitek, Neustar, Nice Actimize, Nuance, NuData (Mastercard), OnFido, PayFone, PayPal Order Filters, Pelican, Radial, Ravelin, Riskified, RSA, SAS, Shape Security (F5), Sift (Sift Science), Signifyd, Simility (PayPal), Socure, Stripe Radar, ThreatMetrix (LexisNexis Risk Solutions), Trulioo, Veridium, and Verifi (Visa).