PaymentsJournal
SUBSCRIBE
  • Analysts Coverage
  • Truth In Data
  • Podcasts
  • Videos
  • Industry Opinions
  • News
  • Resources
No Result
View All Result
PaymentsJournal
  • Analysts Coverage
  • Truth In Data
  • Podcasts
  • Videos
  • Industry Opinions
  • News
  • Resources
No Result
View All Result
PaymentsJournal
No Result
View All Result

Supermarket Pioneers Mobile Self-Checkout In UK

Raymond Pucci by Raymond Pucci
March 12, 2018
in Analysts Coverage
0
Mobile payment concept, Blur supermarket background, business and financial, technology.

Mobile payment concept, Blur supermarket background, business and financial, technology.

2
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn

While the Amazon Go store attracts the headlines, other merchants are adopting mobile self-checkout systems of their own. As the following article reports, UK supermarket Co-op is launching a mobile app that enables seamless payment and self-checkout for its customers.

The Co-op has become the UK’s first supermarket to introduce check-out free shopping. The firm’s no-queues policy means shoppers can simply pick up their groceries, scan them using an app on their phone and the walk out without queuing at either self-service till or staffed checkout.

The new initiative, dubbed ‘shop, scan and go’, will allow time-pressed customers to complete payments on their phones, without visiting a till, reports The Mirror. It’s currently being piloted at the Co-op’s retailer support centre store in Manchester, with a wider roll-out beginning this summer.

The scheme will allow customers to scan products on their own device as they walk around the store – known as a “frictionless shopping experience”.

When they have finished shopping, the amount they owe will then be deducted from their account with a single click. In a statement, the community retailer said it’s seen the number of cash transactions in its stores rapidly reduce over the past few years in favour of alternative – electronic – payment methods.

Statistically, cash transactions have dropped by more than one fifth over the last five years, with a 15% fall in usage in the past 18 months alone. Matthew Speight, at the Co-op, said: “It is a challenging market place for retailers, and the Co-op is responding positively.” It is all about consumer choices and convenience. We listen to our Members and customers and we are investing in our stores, people, prices, products and technology.

Elliott Goldenberg, at Mastercard UK, added: “We are bringing our online and mobile capability – Masterpass – into the physical store, and offering consumers who want a fast and frictionless buying experience, a secure and reliable way to pay.”

Mobile self-checkout has been operational at all Walmart Sam’s Clubs plus a growing number of its flagship stores. Scan and Go, as it’s called, has been successful as it provides a seamless payment as well as the convenience of not waiting in checkout lines. There is a monitor that checks receipts at the store exit. Amazon Go does not have exit monitors because its technology is more sophisticated (and costly) and basically captures shoppers’ every movement. Mobile self-checkout is here to stay—the key question is what retailers will want to spend on these systems and how it impacts their ability to capture a higher volume of profitable business.

Overview by Raymond Pucci, Associate Director, Research Services at Mercator Advisory Group

Read the quoted story here

Tags: Mobile PaymentsUnited Kingdom
2
SHARES
0
VIEWS
Share on FacebookShare on TwitterShare on LinkedIn

    Analyst Coverage, Payments Data, and News Delivered Daily

    Sign up for the PaymentsJournal Newsletter to get exclusive insight and data from Mercator Advisory Group analysts and industry professionals.

    Must Reads

    Equinix Helps UK-Based Payments Provider Enable Faster, More Reliable Payments Processing

    Equinix Helps UK-Based Payments Provider Enable Faster, More Reliable Payments Processing

    January 31, 2023
    credit card tumbling

    How to Detect, and Prevent, Credit Card Tumbling

    January 30, 2023
    Why Businesses Need to Adopt Real-Time Payments as a Competitive Differentiator

    Why Businesses Need to Adopt Real-Time Payments as a Competitive Differentiator

    January 27, 2023
    faster payments

    Faster Payments Are Set to Revolutionize Modern Digital Payments

    January 26, 2023
    How AI can Help Manage Payments Risk in 2023

    How AI can Help Manage Payments Risk in 2023

    January 25, 2023
    cross-border payments

    How to Implement Effective and Innovative Cross-Border Payment Strategies

    January 24, 2023
    credit card experiences, digital payments, b2b payments

    Will Consumer-to-Business Payment Trends Drive B2B Global Growth in 2023?

    January 23, 2023
    Faster Payments Faster Identity Verification, connected car, payments

    2023 Predictions: Authentication, Digital Identity, and In-Car Payments

    January 20, 2023

    • Advertise With Us
    • About Us
    • Terms of Use
    • Privacy Policy
    • Subscribe
    ADVERTISEMENT
    • Analysts Coverage
    • Truth In Data
    • Podcasts
    • Videos
    • Industry Opinions
    • News
    • Resources

    © 2022 PaymentsJournal.com

    • Analysts Coverage
    • Truth In Data
    • Podcasts
    • Industry Opinions
    • Faster Payments
    • News
    • Jobs
    • Events
    No Result
    View All Result

      Register to download the U.S. Bank report - Real-time payments