New Features in Pega Customer Engagement Solutions Improve Resolution Time Across Online Chat, Email, and Phone CAMBRIDGE, Mass., Oct. 25, ...
The interweaving of digital and physical interactions are at the edge of what is possible in generating seamless cross-channel customer ...
Brings conversational AI within reach for mid-tier banks, community banks and credit unions LAS VEGAS, NV – October 23, 2017 ...
Newest Artificial Intelligence and Machine Learning Addition Increases Fraud Detection While Reducing False Positives BOISE, Idaho – October 19, 2017 – Kount, a ...
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