What Percent of Consumers Don’t Pay Fees For A Checking Account?
Is It A: 59% Is It B: 61% Or Is It C: 66% According to a recent Mercator Advisory Group ...
Tag: Customer Interaction
Explore the latest news and insights on customer interaction in payments and banking, focusing on technologies and strategies that enhance customer engagement and service experiences.
Sam’s Club and Instacart Step Up For Same Day Delivery
Same day delivery is becoming table stakes for retailers to meet consumer wants for on-demand convenience and immediacy. As the ...
Hey Alexa – what comes next…?
Almost every strategy article today sets the scene with stats that scream: “The world has gone digital…so should you.” Brands ...
What Do the Numbers Say About Consumers and Bitcoin?
According to a Mercator survey, 65% of consumers are aware of Bitcoin. When consumers were asked, "Have you opened a ...
Here Comes Generation Z
While financial institutions are wondering if they are doing enough to attract and keep Millennial-aged customers, a survey conducted with ...
PayPal Expands Walmart In-Store Cash Options
Attention Walmart shoppers—please proceed to checkout to get cash from your PayPal account. Extending an existing arrangement, the two companies ...
How the MarTech Stack Lacks Impact in the Financial Services Industry
In the older days of marketing, back in the early 2000s, a few brave CMOs invested in some rudimentary tools ...
The Results are In: Corporates Have Specific Payments Needs – and Banks Have the Opportunity to Meet Them
When it comes to business payments you may be thinking: “As long as invoices are paid, does it really matter ...
Restaurant Meal and Grocery Delivery Find Room To Grow
Convenience and immediacy continue to win over consumers—especially hungry ones craving for dinner or needing groceries. As the following Wall ...
What Percent of Buyers Use Retail-Specific Prepaid Cards as Gifts?
39% of buyers give retail-specific gift cards as presents But a lot - 28% - buy gift cards for the ...
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