Consumer Preferences Are Shifting. Here’s How to Keep Up.
The world of payments is in a state of transition and rapid innovation. Global companies need to satisfy a customer ...
Tag: Customer Interaction
BillGO Capitalizing On Current Bill Payment Experience
The following is a transcript of the podcast episode between Kelly Seild, CTO and Co-founder at BillGO and Ryan McEndarfer ...
How Surveillance and AI are Enhancing Bank Security
The adoption of AI in surveillance is positively impacting industries across the globe, and financial institutions are no exception. In ...
Small Businesses Use More Customer Service Channels the Longer They’re in Business:
Don’t miss another episode of Truth In Data! Click on the red bell in the lower-left corner of your screen ...
Hey Siri, What’s the Future of Voice Banking?
Technological progress has been reshaping the payments industry. Mobile phones have enabled mobile banking, allowing people to send and receive ...
More Merchants Are Checking Out Cashierless Store Systems
What started with Amazon Go looks to gain favor with more retailers, and not just for C-stores. Self-checkout, autonomous, or ...
2019: The Year Financial Institutions Reclaim Payments
Fueled by emerging technologies and a shift in consumer expectations, change is happening at an unprecedented rate within payments. There ...
The AI Jobs Apocalypse Targets Banks
So we have already predicted unemployment and political upheaval in 10 to 15 years as AI plows into the pool ...
How 3D Secure 2.0 Is Set to Be a Game Changer
Peter Caiazzi, Managing Director of TAS USA was commuting by train to a remote office for three years. He would ...
3 Tips to Help Optimize Your Checkout Experience and Keep Customers Coming Back
The explosion of eCommerce is wholly transforming the way retailers and consumers do business. Reports show that retail eCommerce sales ...
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