Hey Siri, What’s the Future of Voice Banking?
Technological progress has been reshaping the payments industry. Mobile phones have enabled mobile banking, allowing people to send and receive ...
Tag: Customer Interaction
More Merchants Are Checking Out Cashierless Store Systems
What started with Amazon Go looks to gain favor with more retailers, and not just for C-stores. Self-checkout, autonomous, or ...
2019: The Year Financial Institutions Reclaim Payments
Fueled by emerging technologies and a shift in consumer expectations, change is happening at an unprecedented rate within payments. There ...
The AI Jobs Apocalypse Targets Banks
So we have already predicted unemployment and political upheaval in 10 to 15 years as AI plows into the pool ...
How 3D Secure 2.0 Is Set to Be a Game Changer
Peter Caiazzi, Managing Director of TAS USA was commuting by train to a remote office for three years. He would ...
3 Tips to Help Optimize Your Checkout Experience and Keep Customers Coming Back
The explosion of eCommerce is wholly transforming the way retailers and consumers do business. Reports show that retail eCommerce sales ...
Now I’m a Believer: The Art of Engaging Consumers
With customer engagement, the theme of December’s Mobey Day 2018 , Maurizio Poletto, Managing Director at BeeOne / Head of ...
Cashless Retail Hard To Swallow For Most Consumers
Sorry—plastic or mobile payments only. This is a merchant checkout counter-reply that a U.S. consumer rarely hears. As the following ...
The Women Shaping Payments in 2030
Last week, I was delighted to sit on a panel session at this year’s European Women Payments Network in Amsterdam. The ...
Apple’s Tim Cook Expresses Deep Concern About Data Collection and Use
Apple Warns algorithms “deepen divisions, incite violence and even undermine our shared sense of what is true and what is ...
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