The nation’s premier payments credit union service organization (CUSO), PSCU, today announced that Westby Co-op Credit Union (WCCU) has joined the cooperative for credit card processing support and services.
Founded in 1939 and headquartered in Westby, Wis., WCCU selected PSCU following a comprehensive review process. The credit union was looking for the partner that would work best with its core processor, online banking system and other vendors. It was also seeking an organization that would integrate seamlessly with its members, staff and operational processes. WCCU found its ideal partner – one that would offer exceptional service, act as a valuable resource to help guide the credit union, enhance growth and effectively communicate with staff to help deliver the best possible service to its members – in PSCU.
“We selected PSCU as we not only had a high level of comfort with the CUSO’s staff, but PSCU was also already integrated with a number of our other partners and vendors, which will allow us to be more efficient and provide better access to data and analytics for reporting,” said Terry Dahl, card services manager of WCCU. “Throughout the entire review process, we felt like PSCU’s staff listened to our specific needs to provide a consultative path forward. PSCU also has a culture similar to our own, and we are extremely pleased to begin our partnership.”
WCCU’s credit processing services will be converted in fall 2020 and will support more than 34,800 members. With $556 million in assets, WCCU has 10 branches located in southwestern Wisconsin.
“Both PSCU and WCCU are committed to providing an unparalleled member experience, making this partnership a natural fit,” said Scott Wagner, executive vice president, chief revenue officer at PSCU. “We are pleased to welcome WCCU to the PSCU family and are eager to work together to provide its members with our industry-leading technologies, tools and services.”
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 3.8 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.