Don’t miss another episode of Truth In Data! Click on the red bell in the lower left corner of your screen to receive notifications as soon as the episode publishes.
Data for this episode of Truth In Data provided by Mercator Advisory Group’s report – Securing E-Commerce: Competing Technology Crowds the Market
- Fraud costs an average of 2.1% of revenues for midsized and large merchants.
- In dollars, the total cost of each dollar of e-commerce fraud (including IT, legal, etc.) is $2.94
- US e-commerce will hit $705 billion in 2018 with 151 million attacks and a 3.2% attack rate
- US m-commerce will hit $171 billion in 2018. In $’s, the total cost of each dollar of m-commerce fraud (including IT, legal, etc) is $3.29
- e-commerce fraud attempts in 2018 were up 45%, and successful attempts doubled from 2017 to 2018
- In 2017, $31 billion in fraud-based chargebacks was tracked, with issuers responsible for $11.6 billion
About this report
The growth of e-commerce has commanded billions of dollars in investments from credit card companies, merchants, banks, and venture capitalists. This future however, has gone relatively unsecured. Despite usage spikes for e-commerce and especially mobile commerce, no amount of investment has yet corralled e-commerce fraud. The rise of card-not-present transactions has been paralleled by spikes in declined transactions, chargebacks, bot attacks, and fraudulent transactions. A new research report from Mercator Advisory Group titled Securing E-Commerce: Competing Technology Crowds the Market details the nature of the current state of e-commerce fraud, the options for securing it in the short and long term, and some scenarios for e-commerce security. The report makes the case that the EMVCo consortium and other potential technology entrants need to plan for a more sensibly sustained roll-out of technologies that consider merchants and banks more formidably in the process of fighting e-commerce fraud.
“The gauntlet has been thrown for 2019 for securing e-commerce. While the industry tries to solve e-commerce security issues, in many senses it is getting in its own way. EMVco, which has made strides in card-present fraud, is preparing new technologies for e-commerce. The most promising of these is 3-D Secure, version 2.0 (3DS2), an upgrade of current authentication technology, which is a significant upgrade over the original protocol 3-D Secure (3DS) from the global card network consortium EMVCo that could impact e-commerce and m-commerce fraud frequency and the negative costs associated with it. Yet, credit card companies are preparing a more aggressive upgrade called Secure Remote Commerce on its heels. Banks and merchants will have a stake in securing e-commerce, but may be confused by rapid-fire roll-outs from EMVco,” comments the author of the report, Tim Sloane, Vice President, Payments Innovation, and Director, Emerging Technologies Advisory Service, at Mercator Advisory Group.