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6 in 10 Consumers Are Anxious About Bills But, What Percent Are Late in Payment?

By PaymentsJournal
November 30, 2018
in Customer Experience, Merchant, Truth In Data
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Data for this episode of Truth In Data Provided by ACI Universal Payments report – US Consumer Payment Experience: A Blueprint for Creating Positive Behaviors

About this report

With 46% of Americans paying a bill late and 39% calling customer service, this consumer survey uncovers which new bill payment methods will increase on-time and online payments.

Credit card, debit card, real-time, text message, virtual collection agents, customer communication management and reminders are some of the bill payment methods in this report.

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Tags: ACI Universal PaymentsConsumer Behavior

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