Raymond Pucci

Online sales provide legacy brick-and-mortar merchants with a much needed growth opportunity. Now their challenge becomes: how to fulfill the...

Add Starbucks to the list of QSRs/Fast Casual shops using artificial intelligence systems to expand customized ordering for its customers....

Black Friday ain’t what it used to be. Winners will be big merchants with finely tuned e-commerce channels and mega-marketing...

Online ordering continues to be a growth channel for merchants of all sizes. While this is good news for retailers,...

PayPal opened its wallet and will pay what many think is a premium price for online shopping platform Honey. The...

Autonomous checkout is moving beyond small convenience stores as retailers explore larger formats that can deliver the same frictionless shopping...

Count Starbucks, Chick-fil-A, and Chopt that have signed on to this concept. Restaurant operators find that fast, convenient mobile ordering,...

Grocery stores are locked in fierce competition and many are counting on online orders as the main driver. Many national...

Self-service kiosks are being installed at more Quick Service Restaurants (QSRs) catering to hungry, in-a-hurry customers not wanting to stand...

You can leave home without it. That would be your credit card if you are a foreign tourist in China....