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Data for today’s episode is provided by Mercator Advisory Group’s report – 2019 U.S. PaymentsInsights – Technology and Fraud: Consumer Concern Is Real.
Even before Coronavirus, there were doubts in the U.S. about paying bills:
- Only 55% of U.S. adults rated themselves ‘satisfied’ (8, 9, or 10 out of 10) to meet financial obligations
- Only 43% of U.S. adults are satisfied with their ability to ‘communicate their financial matters’
- Only 22% of U.S. adults are satisfied with their plans to finance their children’s education
- Only 27% of U.S. adults are satisfied with the earning potential of their current job
- 34% of U.S. adults are satisfied they’re on track to have enough money in retirement
- 41% of U.S. adults were satisfied with their emotional response to personal finance
- 40% of U.S. adults were satisfied with the level of debt they carry
About Report
Mercator Advisory Group’s most recent consumer survey report, Technology and Fraud: Consumer Concern Is Real, from the bi-annual North American PaymentsInsights series, takes an in-depth look at U.S. consumers’ current perspectives on technology and fraud.
This report explores how technology and fraud impact consumers lives and, in particular, the way they shop and pay for things. This includes detail on not only what they do but also how they feel about these two important consumer issues.
