Can Wells Fargo Deliver a Competitive Automated Agent?
This Forbes article is based on a discussion with Don McInnes who lead the Conversational Design team at Wells Fargo. ...
This Forbes article is based on a discussion with Don McInnes who lead the Conversational Design team at Wells Fargo. ...
In 2019, chat will take over as the main marketing and communication channel across numerous major industries. The intelligent, scaled, ...
Bank of America today announced a series of new features to its artificial intelligence (AI)-driven virtual financial assistant, Erica, to help ...
The days of waiting in long lines at the bank for simple transactions are long gone. In today’s digital world, ...
This opinion piece in Forbes, written by a Chatbot expert, suggests that it is a mistake to rely on current ...
ATM & Self Service Banking; The Importance of Surcharge-Free ATM Networks by Karen Augustine
Training AI to recognize a question is hard, but formulating the correct answer is even harder. Chatbots eliminate errors in ...
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