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What Type of Store Is the Most Popular for Click and Collect?

By PaymentsJournal
October 23, 2018
in Credit, Customer Experience, Debit, Merchant, Mobile Payments, Truth In Data
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According to a recent Mercator Advisory Group survey the answer is:

A: Department stores

B: Drug stores

C: Quick service /fast food

or D: Apparel/Accessories/Footwear

Data for this episode of Truth In Data provided by Mercator Advisory Group’s report – Mobile Payments: Greater Value Needed for Widespread Adoption

About this report

The study finds that nearly half of all consumers and two-thirds of young adults report ordering ahead for goods and services for pickup in stores online or by mobile device. More consumers now order ahead online (32%) than by mobile (24%), but young adults are more likely to order by mobile (45%) than online by computer or laptop (38%). While more order ahead from fast food or coffee retailers than any other category, casual dining restaurants, apparel, footwear or other accessories, department stores and supermarkets or groceries are other popular types of retailers for ordering ahead.

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Tags: Consumer BehaviorMobile OrderMobile Pay

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