Zoom happy hours. Video conference calls. Telemedicine. Facetime with friends. The pandemic and the changes it has brought about a...

I actually got in my car and ventured into the world this week. During my expedition, I made a stop...

I think we’ve all seen the graphs, like this one from the New York Times, that shows how spending at...

A lot of questions are being asked about the change in consumer behavior coming out of the COVID-19 pandemic. In...

One of the big questions among marketers, product people and others lately is, “How will the COVID-19 pandemic change consumer...

One of my responsibilities here at Mercator is to keep an eye on the changing consumer zeitgeist, particularly when it...

The impact of the COVID-19 pandemic has led many financial institutions to close branches, cut back on branch hours, and...

The days of the email from a “foreign prince” asking for money are no longer upon us, but scammers are...

For years, electronic payments have been taking market share away from the old reliable – cash.  Now, we are at...

Unless you’ve been living in a self-imposed media blackout, you’re probably aware that Britain has finally left the European Union....