PSCU Talks Dispute Management of the Future
The dispute management process—the means by which a consumer can contest a credit card charge—is a vital aspect of the ...
Tag: Customer Retention
Stay updated with insights on customer retention at PaymentsJournal. Explore trends, news, and expert analysis on strategies to improve customer retention and boost loyalty in financial services.
How Do Loyalty Power Users Pay?
Don’t miss another episode of Truth In Data! Click on the red bell in the lower-left corner of your screen ...
JD Power Survey Puts Discover Small Business Card at the Top in the U.S. Market
JD Power’s recent survey indicates that Discover Card is back in the U.S. market in a large way. The issuer’s ...
Improving Customer Experience in the Moments That Matter
With the amount of competition in the financial industry these days, attracting and keeping customers is a critical goal of ...
Bill Pay Market is Ripe for Innovation
Paying bills is central to consumers’ lives. Consumers in the U.S. pay about 15 billion bills annually, which is an ...
Paya Sees Great Opportunity in Healthcare Payments
When it comes to payments for health care related services, everyone seems to agree on three things: it’s a massive ...
QSRs Competing More Heavily On Loyalty Program Perks
It’s not enough to just compete on menu and price anymore. QSRs and fast casual restaurants are realizing that customer ...
Credit Unions Across the Country Partner with PSCU to Enhance the Member Experience and Deliver on the Brand Promise
PSCU, the nation’s premier credit union service organization (CUSO), has announced that 23 additional credit unions throughout the United States ...
Separate Paths to the Same Goal
The evolution of banking has been in a period of rapid change of late, characterized by some as two distinct ...
Verifone Retail Payments Conference Nov. 1-3: Mobile Payments Transform Retail Customer Experience To Be Discussed By Panel
Wednesday, November 1, kicks off the Verifone Retail Payments Conference in St. Pete Beach, Florida, an event for retail and ...
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