Stay updated with insights on customer retention at PaymentsJournal. Explore trends, news, and expert analysis on strategies to improve customer retention and boost loyalty in financial services.
In an interview with PaymentsJournal at the 2021 Money20/20 event, Archie Puri, Chief Product Officer at Galileo, spoke about how financial services providers ...
The U.S. Government Accountability Office (GAO) is often called the “congressional watchdog” because it oversees how the federal government operates ...
Online fraud has skyrocketed over the past few years, with the Federal Trade Commission (FTC) receiving 2.2 million fraud reports ...
Loyalty programs have proven to be a key driver in keeping customers coming back to fast casual operators through the ...
Don’t miss another episode of Truth In Data! Click on the red bell in the lower-left of your screen to ...
COVID-19 brought the global economy to a grinding halt, spurring stay-at-home mandates and decreasing the demand for fuel as many ...
While payments technology is removing barriers and streamlining processes across the board for B2B merchants, building professional relationships is still ...
Convenience stores, or C-stores, are a part of consumers’ everyday lives. People may need to stop for gas on their ...
At a high level, the bill payment ecosystem supports three main players: consumers, billers, and financial institutions. However, in order ...
The loyalty programs of quick service restaurants (QSRs) like Starbucks, Dunkin’, and McDonald’s have come a long way since the ...
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