The Omni-Channel Impact from Mobile: If You Can’t Beat Them, Join Them
Mobile isn’t the future of payments. It’s the present. Payments are happening on more platforms and via more diverse touchpoints ...
Tag: Consumer Behavior
Stay updated with insights on consumer behavior at PaymentsJournal. Explore trends, news, and expert analysis on consumer spending patterns, financial habits, and their impact on payments and banking.
Are Bricks and Mortar Passe?
Don’t miss another episode of Truth In Data! Click on the red bell in the lower left corner of your ...
New Bank? Why and What’s Next?
Don’t miss another episode of Truth In Data! Click on the red bell in the lower left corner of your ...
Starbucks Customer Loyalty Program Brews Momentum
Starbucks customers continue to give a jolt to sales through expanding adoption of its mobile driven rewards program. Last quarter’s ...
Alexa, What’s My Checking Balance?
Don’t miss another episode of Truth In Data! Click on the red bell in the lower left corner of your ...
Who Is the Mobile Banker?
Don’t miss another episode of Truth In Data! Click on the red bell in the lower left corner of your ...
How Mobile Payments Are Revolutionising Customer Experience
The customer experience in the retail sector is constantly evolving. Over recent years we’ve seen many changes in the way ...
Credit Cards from Credit Unions: Kinder and Gentler
George H.W. Bush’s acceptance speech for the Republican Presidential candicacy in 1988 was a classic, where H.W. spoke of a ...
Starbucks Revamped Rewards Brewed For Casual Customers
Usually, customer loyalty programs provide the best redemption offers for the biggest spenders. Starbucks, however, is taking a different tack. ...
Who’s the Real Challenger? The Paradoxes of Digital Consumer Banking in the U.S.
Mention the term “challenger bank” and bankers might free-associate labels such as “fintechs,” “disruptors,” or “non-banks.” Those terms would certainly ...
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